Moving Customers Safely is Our Most Important Task

When riders board our buses, they are entrusting NICE with their personal safety and we take that responsibility seriously. NICE Bus Operators undergo rigorous safety training before they are allowed in the driver's seat. Safety and customer service training remains ongoing throughout their careers at NICE. 

When riders are injured on one of our vehicles, they are normally are a result of stumbling, slipping, or falling. Help us make your ride a safe one by following the guidelines below:

• If you need a moment to get to an open seat, feel free to ask the operator not to move the vehicle until you are able to sit down.

• Hold on to poles or straps if no seats are available.

• If standing, try to stay behind the line on the floor near the fare box.

• If standing, try to stay behind the line on the floor near the fare box.

• On rainy days passengers track in water, so be particularly careful when moving about on buses.

• Watch your step when boarding and exiting vehicles.

• When exiting at a rear door, pay attention to closing doors, and be aware of the high steps.

E-Bikes & Scooters

Electric bikes and scooters not permitted onboard NICE vehicles.