On Demand Passenger Assistance

We know taking the bus for the first time can be intimidating. The NICE Team is here to help ease any anxiety.

If you're new to Nassau County, or to public transit, and need help understanding how to use the fixed route bus system, we can show you how to:

🚌 Board the Bus

🪙 Pay the Fare or Buy a Ticket

🗺️ Follow Routes & Schedules

📱 Use the GoMobile App

⛪ Navigate Terminals & Transit Centers

NICE Assist is available Monday through Friday from 7am-7pm.

To have a NICE Assist Team Member meet you at your nearest Bus Stop or Transit Center:

👉 Call (516) 967-5182 at least two (2) hours ahead